Philippines Jobs

Customer Support Manager (Remote) Jobs at RAKT in Manila, Metro Manila

RAKT company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

RAKT is currently seeking applicants for the position of Customer Support Manager (Remote) in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

RAKT operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:RAKT
Position:Customer Support Manager (Remote)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 22.000 - PHP 33.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and experienced Customer Support Manager to join our dynamic team. As a Customer Support Manager, you will be responsible for overseeing and managing our remote customer support team, ensuring excellent service delivery to our valued clients.

Key responsibilities include:

  • Managing a team of remote customer support representatives.
  • Providing training and guidance to the team to improve overall customer satisfaction.
  • Monitoring and analyzing customer support metrics to identify areas for improvement.
  • Developing and implementing strategies to enhance customer support processes and procedures.
  • Resolving escalated customer issues in a timely and professional manner.

The ideal candidate should have a strong background in customer support management, excellent communication skills, and the ability to work efficiently in a remote environment. We are looking for someone who can effectively lead a team and ensure exceptional customer service at all times.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address Metro Manila, Philippines
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Company Information

RAKT

RAKT is a dynamic and innovative company based in the Philippines. With a strong commitment to excellence, RAKT has emerged as a leader in various industries. From technology solutions to creative marketing strategies, RAKT provides cutting-edge services tailored to meet the ever-changing needs of their clients. With a dedicated team of professionals, RAKT continues to deliver exceptional results, driving growth and success for businesses across the Philippines. Through their unwavering dedication, RAKT is transforming industries and making a lasting impact in the business landscape of the country.