Philippines Jobs

Customer Support Representative Jobs at Alorica Philippines in Taguig, Metro Manila

Alorica Philippines company logo
Published 8 months ago

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Alorica Philippines is thrilled to announce job openings for the position of Customer Support Representative in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Alorica Philippines, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Alorica Philippines.

Job Information

Company:Alorica Philippines
Position:Customer Support Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

A Customer Support Representative is responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, both written and verbal, as well as the ability to multitask and problem solve in a fast-paced environment.

The main duties of a Customer Support Representative include answering customer inquiries via phone, email, or live chat; providing product information and technical assistance; documenting customer interactions and solutions; escalating complex issues to the appropriate department; and maintaining a high level of professionalism and customer focus at all times.

  • Responding to customer inquiries promptly and professionally
  • Identifying and resolving customer issues effectively
  • Providing accurate information about products and services
  • Ensuring customer satisfaction through consistent and reliable support
  • Collaborating with other teams to resolve complex problems

If you are a motivated individual with excellent interpersonal skills and a passion for helping others, we want to hear from you! Please send your CV and cover letter to [email protected] before [application deadline date].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Alorica - Kalayaan BGC, Philplans Corporate Center, 10th Ave. cor., Kalayaan Ave, Taguig, 1630 Metro Manila, Philippines
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Job Application Information

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Company Information

Alorica Philippines

Alorica Philippines is a leading customer service outsourcing company based in the Philippines. With a strong commitment to delivering exceptional customer experiences, Alorica Philippines employs a talented workforce and cutting-edge technology to provide top-notch support to clients from various industries. Their range of services includes customer care, technical support, sales, and back-office processes. Alorica Philippines is known for its dedication to employee development and providing a positive work environment. As a result, the company has garnered numerous accolades, making it a trusted choice for businesses seeking to enhance their customer service and satisfaction.