Philippines Jobs

Customer Support Representative/Chat Support Jobs at CaldwellBPO Manila North in Quezon City, Metro Manila

CaldwellBPO Manila North company logo
Published 9 months ago

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Welcome to our job portal, where CaldwellBPO Manila North is offering exciting employment opportunities for the position of Customer Support Representative/Chat Support in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with CaldwellBPO Manila North, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with CaldwellBPO Manila North. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:CaldwellBPO Manila North
Position:Customer Support Representative/Chat Support
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Travel, Sales, Healthcare, Financial, Collections and Telco accounts

Job Responsibilities:

  • Communicates with customers on the phone or through written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers’ demands to clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Communicates specific information to internal and external clients and shares knowledge with colleagues.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO Manila North

CaldwellBPO Manila North is a renowned outsourcing company based in the Philippines. With a strong focus on providing exceptional business process outsourcing (BPO) solutions, CaldwellBPO Manila North offers a wide range of services including customer service, technical support, data entry, and telemarketing. With state-of-the-art facilities and a dedicated team of highly-skilled professionals, the company ensures efficient and cost-effective solutions to meet the diverse needs of its clients. Committed to delivering superior quality services, CaldwellBPO Manila North has established a reputation for excellence in the BPO industry.