Customer Support Representative/Chat Support Jobs at CaldwellBPO Quezon City in Cubao, Metro Manila
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Company CaldwellBPO Quezon City is offering job opportunities for the position of Customer Support Representative/Chat Support in the Cubao area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
CaldwellBPO Quezon City operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | CaldwellBPO Quezon City |
| Position: | Customer Support Representative/Chat Support |
| Region: | Cubao - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections, and Telco account
Job Responsibilities:
- Communicates with customers on the phone or through written correspondence to address concerns.
- Resolves customer issues on the first call/contact whenever possible, without having to transfer the caller.
- Matching customers’ demands to clients’ products and solutions
- Utilizing negotiation and persuasion skills to overcome objections and achieve customer buy-in
- Communicating specific information to internal and external clients and sharing knowledge with colleagues
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Cubao |
| Full Address | Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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