Philippines Jobs

Customer Support Representative Jobs at EmpowerU, Inc. in Taguig, Metro Manila

EmpowerU, Inc. company logo
Published 10 months ago

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EmpowerU, Inc. is currently seeking applicants for the position of Customer Support Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

EmpowerU, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:EmpowerU, Inc.
Position:Customer Support Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing excellent service and assistance to our valued customers.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner.
  • Resolve customer complaints and ensure customer satisfaction.
  • Collaborate with cross-functional teams to address customer issues and provide appropriate solutions.
  • Maintain accurate customer records and update the database with relevant information.
  • Identify and escalate complex customer issues to the appropriate department.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and high attention to detail.
  • Ability to multitask and manage time effectively.
  • Prior experience in a customer support role is preferred, but not required.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address EmpowerU, Inc., W Office Building, cor 11th Ave, Taguig, 1630 Metro Manila, Philippines
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Company Information

EmpowerU, Inc.

EmpowerU, Inc. is a dynamic company based in the Philippines. They specialize in providing educational solutions and services to empower students and professionals. With their innovative approach, EmpowerU aims to transform the traditional learning methods and enhance the skills and knowledge of individuals. Offering a wide range of online courses and interactive learning platforms, EmpowerU prioritizes personalized learning experiences and comprehensive support for their users. Their commitment to excellence and dedication to empowering lives make EmpowerU a leading educational institution in the Philippines.