Customer Support Representative II Jobs at SupportNinja in Manila, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
SupportNinja is currently seeking applicants for the position of Customer Support Representative II in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
SupportNinja operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | SupportNinja |
| Position: | Customer Support Representative II |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated individual to join our team as a Customer Support Representative II. In this role, you will be responsible for providing exceptional customer service and resolving inquiries or issues through various channels.
As a Customer Support Representative II, you will handle complex customer cases and act as a point of escalation for team members. You will need to have a deep understanding of our products and services to effectively assist customers and provide accurate and timely information.
Key responsibilities:
- Resolve customer inquiries and issues through phone calls, emails, and live chat.
- Identify and escalate complex cases to the appropriate department.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure prompt resolution for customers.
- Provide product and service information to customers.
Requirements:
- Minimum of 2 years of experience in customer support or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities.
- Ability to work independently and in a team environment.
If you are a detail-oriented individual with a passion for providing exceptional customer service, we invite you to apply for the Customer Support Representative II position. Please submit your CV and cover letter to [email address] before [application deadline].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
