Customer Support Representative Jobs at Zigzag Offshoring in Manila, Metro Manila
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Zigzag Offshoring is thrilled to announce job openings for the position of Customer Support Representative in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Zigzag Offshoring, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Zigzag Offshoring.
Job Information
| Company: | Zigzag Offshoring |
| Position: | Customer Support Representative |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
A Customer Support Representative is responsible for providing assistance and support to customers who have queries or issues regarding a product or service. They are the primary point of contact between the company and its customers, ensuring customer satisfaction and retention.
Key responsibilities include:
- Responding to customer inquiries via phone, email, or chat in a prompt and professional manner
- Understanding customer needs and providing appropriate solutions or escalating complex issues to the relevant department
- Handling customer complaints, resolving problems, and maintaining a positive and empathetic attitude
- Updating customer accounts with relevant information and recording details of customer interactions
- Collaborating with other team members to improve the overall customer support process
Required skills and qualifications:
- Excellent communication skills, both written and verbal
- Ability to empathize and prioritize customer needs
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Patient and calm demeanor, even in challenging situations
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | ZigZag Global, GLAS Tower Opal, cor Topaz Rd, Ortigas Center, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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