Philippines Jobs

Customer Support Jobs at Shore Solutions in Pasig, Metro Manila

Shore Solutions company logo
Published 9 months ago

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Welcome to our job portal, where Shore Solutions is offering exciting employment opportunities for the position of Customer Support in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shore Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Shore Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Shore Solutions
Position:Customer Support
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Support representative, you will play a vital role in ensuring customer satisfaction and maintaining positive relationships with our clients. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.

In this role, you will handle customer complaints, provide information about products or services, and offer solutions to meet their needs. You will need to be highly knowledgeable about our products or services to effectively address customer concerns and provide accurate and helpful information.

Excellent communication skills, both verbal and written, are essential for this position. You should be able to patiently listen to customers, demonstrate empathy, and communicate clearly and effectively to resolve their issues. Strong problem-solving skills and the ability to handle difficult situations calmly and professionally are also crucial.

Being a team player is important, as you will collaborate with other departments to escalate and resolve complex customer issues. You may also be required to update customer records, document interactions, and provide feedback to improve our products or services.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines
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Company Information

Shore Solutions

Shore Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With decades of experience, Shore Solutions offers a wide range of outsourcing services, including customer service, technical support, IT solutions, digital marketing, and more. The company’s dedicated team of professionals, state-of-the-art infrastructure, and commitment to excellence ensure that clients receive top-notch BPO solutions. Shore Solutions is known for its efficient operations, cost-effective services, and ability to adapt to the evolving needs of businesses, making it a preferred outsourcing partner in the Philippines.