Philippines Jobs

Customer Support Specialist 2 Jobs at Full Potential Solutions in Pasig, Metro Manila

Full Potential Solutions company logo
Published 7 hours ago

Welcome to our job portal, where Full Potential Solutions is offering exciting employment opportunities for the position of Customer Support Specialist 2 in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Full Potential Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Full Potential Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Full Potential Solutions
Position:Customer Support Specialist 2
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Support Specialist 2 to resolve escalated inquiries, manage support tickets, and deliver timely solutions via email, chat, and phone. You will partner with product and engineering teams to drive improvements and elevate customer satisfaction.

  • Minimum 2 years of customer support experience
  • Excellent verbal and written English; strong problem-solving and communication skills
  • Familiarity with CRM platforms (Zendesk or equivalent) and ability to work rotating shifts

The role offers professional development, structured training, and a collaborative team culture. Ideal candidates are customer-focused, detail-oriented, and committed to enhancing the user experience.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Pasig
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Job Application Information

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Company Information

Full Potential Solutions

Full Potential Solutions is a leading business process outsourcing company headquartered in the Philippines. With a commitment to delivering exceptional customer experience, the company offers a wide range of services including customer support, sales, and back-office solutions. Their team of highly skilled professionals, cutting-edge technology, and customer-centric approach makes them a preferred partner for clients across industries. By leveraging their expertise, Full Potential Solutions helps businesses achieve their full potential by enhancing customer satisfaction, driving revenue growth, and optimizing operational efficiency.