Philippines Jobs

Customer Support Specialist Jobs at Coda Payments in Manila, Metro Manila

Coda Payments company logo
Published 5 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Coda Payments is currently accepting applications for the position of Customer Support Specialist in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Coda Payments operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Coda Payments
Position:Customer Support Specialist
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly dedicated and experienced Customer Support Specialist to join our team. As a Customer Support Specialist, your primary responsibility will be to provide exceptional service and support to our valued customers.

You will be responsible for assisting customers with product inquiries, resolving any issues they may encounter, and ensuring their overall satisfaction. This role will require strong communication skills, both written and verbal, as well as the ability to handle customer complaints and concerns in a professional and empathetic manner.

Additionally, you will be responsible for maintaining accurate records of customer interactions, troubleshooting technical problems, and collaborating with other departments to resolve customer issues effectively. A strong attention to detail and problem-solving skills are essential for success in this position.

  • Responding to customer inquiries promptly and efficiently
  • Identifying and resolving customer issues to ensure satisfaction
  • Collaborating with internal teams to address customer concerns effectively
  • Maintaining accurate records of customer interactions and transactions
  • Providing product knowledge and advice to customers
  • Assisting with product troubleshooting, installation, and configuration

If you are a dedicated and customer-oriented individual with excellent communication skills and the ability to thrive in a fast-paced environment, we would love to hear from you.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

Coda Payments

Coda Payments is a leading fintech company based in the Philippines, dedicated to revolutionizing the way online payments are made. With a focus on convenience and accessibility, Coda Payments provides a seamless payment solution that caters to both businesses and consumers. By partnering with major payment providers, Coda Payments offers a wide range of payment options, ensuring secure and hassle-free transactions. With its innovative technology and commitment to customer satisfaction, Coda Payments is spearheading the digital payment revolution in the Philippines.