Philippines Jobs

Customer Support Specialist – eCommerce Jobs at Efficient Living Group in Davao City, Davao del Sur

Efficient Living Group company logo
Published 9 months ago

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Efficient Living Group is currently seeking applicants for the position of Customer Support Specialist - eCommerce in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Efficient Living Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Efficient Living Group
Position:Customer Support Specialist - eCommerce
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 30.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Support Specialist to join our dynamic team in the eCommerce department. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our online customers.

Your main duties will include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will primarily communicate with customers via email, chat, or phone, providing them with accurate information and guidance.

Key qualifications and skills for this position include excellent communication skills, both written and verbal, a strong understanding of eCommerce platforms, and the ability to solve problems efficiently and effectively.

Responsibilities:

  • Responding promptly and professionally to customer inquiries and complaints
  • Providing accurate and up-to-date information about products and services
  • Troubleshooting and resolving customer issues
  • Escalating complex or unresolved issues to the appropriate department
  • Ensuring customer satisfaction and exceeding customer expectations

If you have a passion for delivering outstanding customer service, possess strong problem-solving skills, and thrive in a fast-paced environment, we would love to hear from you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Davao del Sur
City Davao City
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Company Information

Efficient Living Group

Efficient Living Group is a leading technology company based in the Philippines, specializing in providing smart solutions to simplify and enhance people’s lives. With a strong focus on innovation and user experience, the company offers a wide range of products and services including smart home automation, energy management solutions, and smart security systems. Their cutting-edge technology and intuitive interfaces make it easy for users to control and manage their homes remotely, saving time, energy, and increasing efficiency. Join the Efficient Living Group and experience the convenience of a connected and efficient living environment.