Philippines Jobs

Customer Support Specialist Jobs at Full Potential Solutions in Davao City, Davao Region

Full Potential Solutions company logo
Published 12 months ago

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Full Potential Solutions is currently accepting applications for the position of Customer Support Specialist in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Full Potential Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Full Potential Solutions
Position:Customer Support Specialist
Region:Davao City - Davao Region, Davao Region
Education:Confidential
Job Type:Full-time

Job Description

A Customer Support Specialist is responsible for providing professional assistance and support to customers regarding products, services, and technical issues. They handle inquiries, complaints, and feedback through various communication channels, such as phone, email, and live chat. The main responsibilities include resolving customer problems, identifying and escalating priority issues, documenting customer interactions, and ensuring high customer satisfaction. They must possess strong communication skills, excellent problem-solving abilities, and the ability to work well under pressure. Key qualifications for this position include a high school diploma or equivalent, previous customer service experience, proficiency in using customer support software, and knowledge of the products or services provided by the company.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Davao Region
City Davao City
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Job Application Information

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Company Information

Full Potential Solutions

Full Potential Solutions is a leading business process outsourcing company headquartered in the Philippines. With a commitment to delivering exceptional customer experience, the company offers a wide range of services including customer support, sales, and back-office solutions. Their team of highly skilled professionals, cutting-edge technology, and customer-centric approach makes them a preferred partner for clients across industries. By leveraging their expertise, Full Potential Solutions helps businesses achieve their full potential by enhancing customer satisfaction, driving revenue growth, and optimizing operational efficiency.