Customer Support Specialist II (Omnichannel) Jobs at PartnerHero in National Capital Region, National Capital Region
PartnerHero is currently accepting applications for the position of Customer Support Specialist II (Omnichannel) in the National Capital Region area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
PartnerHero operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | PartnerHero |
| Position: | Customer Support Specialist II (Omnichannel) |
| Region: | National Capital Region, National Capital Region - National Capital Region |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a Customer Support Specialist II (Omnichannel) to deliver consistent, high-quality service across phone, email, chat, and social channels. The role requires resolving complex inquiries, triaging and escalating issues, maintaining accurate CRM records, meeting SLA targets, and contributing to the team knowledge base.
- Qualifications: 2+ years in customer support, strong written and verbal communication, and proven problem-solving skills.
- Experience with omnichannel platforms and CRM tools is required; ability to work flexible shifts is essential.
- We offer a collaborative environment, ongoing training, and opportunities for career advancement.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Application Requirements
- Good Communication Skills
- No Criminal Record
- Minimum Education of High School Diploma
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
- Experience in the Related Field (Preferred)
Company address
| Province | National Capital Region |
| City | National Capital Region |
| Google Map | Google Map |
Job Application Information
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