Customer Support Specialist (Level 3) – Hybrid (BPO) – Can start ASAP – Healthcare Jobs at PartnerHero in Taguig, Metro Manila
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PartnerHero is thrilled to announce job openings for the position of Customer Support Specialist (Level 3) - Hybrid (BPO) - Can start ASAP - Healthcare in the Taguig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At PartnerHero, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with PartnerHero.
Job Information
| Company: | PartnerHero |
| Position: | Customer Support Specialist (Level 3) - Hybrid (BPO) - Can start ASAP - Healthcare |
| Job Location Type: | Hybrid |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a highly skilled Customer Support Specialist (Level 3) to join our dynamic team. This position is for a hybrid role in the Business Process Outsourcing (BPO) industry, focused on providing support to the healthcare sector.
As a Customer Support Specialist, you will be responsible for handling complex customer inquiries, resolving issues, and providing exceptional support to our clients in the healthcare industry. Your duties will include:
- Responding promptly and professionally to customer inquiries via phone, email, and live chat
- Assessing and resolving customer complaints and issues
- Providing product and service information to customers
- Escalating unresolved issues to higher levels of support as required
- Documenting customer interactions and maintaining accurate records
- Collaborating with team members to improve customer support processes
To excel in this role, you must have excellent communication and problem-solving skills. You should also be able to work independently and manage your time effectively.
Requirements:
- Minimum of 3 years of experience in a customer support role
- Experience in the healthcare industry is highly preferred
- Strong verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in using customer support software and tools
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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