Philippines Jobs

Customer Support Specialists (Freight Forwarding) Jobs at Offshore Business Processing in Pasig, Metro Manila

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Published 11 months ago

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Offshore Business Processing is currently accepting applications for the position of Customer Support Specialists (Freight Forwarding) in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Offshore Business Processing operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Offshore Business Processing
Position:Customer Support Specialists (Freight Forwarding)
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

We are currently seeking highly skilled and motivated individuals to join our team as Customer Support Specialists in the Freight Forwarding industry. As a Customer Support Specialist, you will be responsible for providing excellent customer service and support to our clients in the logistics and transportation sector.

Your main responsibilities will include assisting customers with inquiries, tracking shipments, arranging deliveries, and ensuring accurate and timely documentation. You will need to have a strong understanding of the freight forwarding process, including customs regulations, import/export procedures, and international shipping requirements.

To succeed in this role, you should possess exceptional communication skills, both written and verbal. You must be able to effectively resolve customer issues and provide timely solutions. Attention to detail is critical, as you will be handling documentation and coordinating freight movements.

Experience in a customer service role within the freight forwarding industry is highly desirable. Knowledge of industry-specific software, such as customs clearance systems and transportation management systems, is an advantage. A proactive and customer-focused mindset is essential for this position.

If you have a passion for delivering outstanding customer support in the fast-paced world of logistics, we invite you to submit your CV and cover letter to [email address] before [deadline date]. We look forward to receiving your application and exploring the opportunity to work together.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address Offshore Business Processing - Ortigas, 17th Floor Cyberscape Gamma Topaz & Ruby Roads, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

Offshore Business Processing

Offshore Business Processing is a leading outsourcing company based in the Philippines. Specializing in providing business process outsourcing (BPO) services to clients worldwide, they offer a wide range of solutions including customer service, data entry, IT support, and back-office operations. With a team of highly skilled professionals, advanced technology infrastructure, and a cost-effective business environment, Offshore Business Processing ensures exceptional service quality and cost savings for their clients. By choosing Offshore Business Processing, companies can streamline their operations and focus on their core business, while benefiting from the expertise and efficiency of the Philippines as a top outsourcing destination.