Customer Support Team Leader Jobs at Cloudstaff in Pampanga, Central Luzon
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Company Cloudstaff is offering job opportunities for the position of Customer Support Team Leader in the Pampanga area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Cloudstaff operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Cloudstaff |
| Position: | Customer Support Team Leader |
| Region: | Central Luzon, Pampanga - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and experienced individual for the position of Customer Support Team Leader. In this role, you will be responsible for leading a team of customer support agents and ensuring the delivery of exceptional customer service to our clients.
As a Customer Support Team Leader, your main responsibilities will include:
- Supervising and managing a team of customer support agents
- Monitoring and improving team performance
- Handling escalated customer inquiries and resolving issues
- Coordinating and conducting training sessions for new team members
- Implementing strategies to enhance customer satisfaction and loyalty
- Collaborating with other departments to improve overall customer experience
To be successful in this role, you should have excellent communication and leadership skills, strong problem-solving abilities, and a customer-centric mindset. Previous experience in a similar position and a proven track record of effectively managing a customer support team are also required.
If you are passionate about providing exceptional customer service and possess the necessary skills and qualifications, we would love to hear from you.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Central Luzon |
| City | Pampanga |
| Google Map | Google Map |
Job Application Information
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