Philippines Jobs

Customer Technical Services Analyst II Jobs at Mastercard in Manila, Metro Manila

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Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Mastercard is currently accepting applications for the position of Customer Technical Services Analyst II in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Mastercard operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Mastercard
Position:Customer Technical Services Analyst II
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for an experienced Customer Technical Services Analyst II to join our innovative team. In this vital role, you will deliver outstanding technical support and solutions to enhance our customers’ experience.

Your main responsibilities will include diagnosing technical issues, working closely with engineering teams, and ensuring exceptional customer satisfaction. Additionally, you will play a key role in training customers on our products and advocating for best practices.

The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid background in customer service. A degree in a relevant field is preferred.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Mastercard

Mastercard, a global technology company in the payments industry, operates in the Philippines, providing innovative solutions for businesses and consumers. With a focus on financial inclusion, Mastercard offers secure and convenient payment options, empowering Filipinos to access funds and make transactions easily. Its cutting-edge technology enables safe and seamless digital payments, contributing to the growth of the country’s digital economy. Mastercard’s presence in the Philippines underscores its commitment to driving financial progress and improving the lives of millions through seamless and secure financial services.