Data Management Officer Jobs at Cobden and Carter Inc. in Taguig, Metro Manila
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Cobden and Carter Inc. is currently seeking applicants for the position of Data Management Officer in the Taguig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Cobden and Carter Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Cobden and Carter Inc. |
| Position: | Data Management Officer |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Work set-up: Hybrid – 3x onsite, 2x WFH
Location: BGC Taguig
Qualifications:
- Strong technical documentation, arithmetic, analytical, problem solving and presentation skills.
- Proven experience consulting with all levels of management, peers, and teams.
- Strong knowledge on Workforce Tools
- Must have banking/financial industry working experience.
- Proven leadership skills in coaching, mentoring, and training WFM teams
Responsibilities:
- Create strategic recommendations to improve productivity while balancing service levels and costs.
- Ensures CX is managing the intraday staffing requirements.
- Have responsibility for development, analysis, and implementation of agent staffing plans including re-forecasting requirements.
- Maintain accurate measures of forecasts, capacity plans, and schedule plans accuracy by individual intervals
- Ensure that forecasts, capacity plans, and schedules are generated in a timely and precise manner to reduce ticket aging
- Create own planning, design and implementation of a Workforce Management System, including the creation and/or implementation of processes.
- Ensure reports showing key efficiency, performance, and quality metrics are accurate and available.
Job Type: Full-time
Pay: Up to Php80,00.00 per month
Schedule:
- Day shift
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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