Philippines Jobs

Dayshift – Call Center Agent Jobs at TDCX in Taguig, Metro Manila

TDCX company logo
Published 4 months ago

TDCX is currently accepting applications for the position of Dayshift - Call Center Agent in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

TDCX operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:TDCX
Position:Dayshift - Call Center Agent
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 25.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Jobs Responsibilities:

  • Communicates with customers via phone or written correspondence to address concerns.
  • Resolves customer issues on the first contact without transferring the call when possible.
  • Matches customers’ needs with Clients’ products and services.
  • Utilizes negotiation and persuasion skills to overcome objections and gain customer buy-in.
  • Shares relevant information internally and externally and collaborates with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A rewarding career with opportunities for growth and promotion.
  • Performance incentives, employee perks, and benefits.
  • Competitive Salary with bonus benefits such as 13th Month Pay.
  • HMO, Maternity/Paternity Leave, rapid career growth, and Retirement/Life Insurance for eligible employees.
  • Work-life Balance Programs.

APPLY NOW

Job Type: Full-time

Pay: Php25,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, Company events, Health & Life insurance, Paid training, and more.

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary, Bonuses, Commission, and more.

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address TDCX (PH) - Sheridan Campus, North Tower, Rockwell Business Center Sheridan, Sheridan, cor United St, Mandaluyong, 1554 Metro Manila, Philippines
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Company Information

TDCX

TDCX is a prominent customer experience provider in the Philippines, offering a wide range of services to help businesses enhance customer satisfaction and loyalty. With a strong focus on delivering exceptional customer experiences, TDCX leverages advanced technologies and a team of skilled professionals to provide innovative solutions. With its strategic location in the Philippines, TDCX benefits from a large pool of talented individuals fluent in English, making it an ideal partner for companies looking to outsource their customer support and sales operations. TDCX’s commitment to excellence and client success has made it a trusted partner for global brands.