Philippines Jobs

Dayshift – Chat Support/Non-Voice Jobs at Metacom Official in Cubao, Metro Manila

Metacom Official company logo
Published 11 months ago

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Metacom Official is currently seeking applicants for the position of Dayshift - Chat Support/Non-Voice in the Cubao area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Metacom Official operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Metacom Official
Position:Dayshift - Chat Support/Non-Voice
Region:Cubao - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 25.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Responsibilities:

  • Communicates with customers on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer the caller.
  • Matching customers’ demands to clients’ products, solutions, and services.
  • Using settlement and influencing skills to overcome objections and achieve customers’ buy-in.
  • Communicating specific information to internal and external clients and sharing knowledge with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW

Job Type: Full-time

Salary: Php25,00.00 – Php28,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8-hour shift

Supplemental pay types:

  • Commission pay

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Cubao
Full Address Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Company Information

Metacom Official

Metacom Official is a renowned business process outsourcing (BPO) company located in the Philippines. With a strong focus on delivering exceptional customer service and efficient solutions, Metacom has emerged as a preferred partner for international businesses outsourcing their operations. With state-of-the-art facilities, advanced technology, and a talented workforce, Metacom ensures seamless customer engagement across various industries such as telecommunications, healthcare, and e-commerce. Committed to providing cost-effective and high-quality services, Metacom Official continues to thrive as a trusted name in the BPO industry.