Philippines Jobs

E-commerce Customer Service Representative Jobs at Sapient Global in Santa Ana, Pampanga

Sapient Global company logo
Published 7 hours ago

Welcome to our job portal, where Sapient Global is offering exciting employment opportunities for the position of E-commerce Customer Service Representative in the Santa Ana area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Sapient Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Sapient Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Sapient Global
Position:E-commerce Customer Service Representative
Region:Pampanga, Santa Ana - Pampanga
Education:Confidential
Salary:PHP 28.000 - per Month
Job Type:Full-time

Job Description

We seek a full-time, permanent on-site Customer Support Specialist. One-day hiring; candidates without BPO experience are welcome. Responsibilities include managing product listings, order processing and shipping, handling returns and refunds, proactively monitoring and updating customers on orders, tracking inquiries to identify trends, and staying current with platform updates.

  • Signing bonus: ₱30,00
  • Salary up to ₱28,00+
  • HMO from day one (covers up to 3 dependents), paid training, 30 paid leaves
  • Allowances, performance bonuses, weekends off, holiday/overtime pay
  • 20% night differential, parking, insurance; potential hybrid/WFH after 1 year

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

Province Pampanga
City Santa Ana
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Job Application Information

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Company Information

Sapient Global

Sapient Global is a reputable IT solutions provider based in the Philippines. With a strong presence in the industry, the company offers a wide range of services including application development, software testing, IT consulting, and digital transformation. Sapient Global is known for its expertise in delivering innovative and scalable solutions that meet the evolving needs of businesses. Committed to delivering exceptional client experiences, the company boasts a talented team of professionals who leverage cutting-edge technologies to drive digital transformation and ensure long-term success for their clients.