Email and Chat Support Representative Jobs at Client Support Acquisition in SM City Fairview, Philippines
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Client Support Acquisition is currently accepting applications for the position of Email and Chat Support Representative in the SM City Fairview area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Client Support Acquisition operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Client Support Acquisition |
| Position: | Email and Chat Support Representative |
| Region: | Philippines, SM City Fairview - Philippines |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacancies we have for you:
- Customer Service Representative
- Technical Support Representative
- Sales/Retail Representative
- Email and Chat Support Representative
- Travel and Hotel Associate
- Healthcare Specialist
- Financial Associate
- Telemarketer
Responsibilities:
- Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
- Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
- Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
Qualifications:
- Amenable to working onsite (office-based)
- Filipino Citizen or hold relevant residence status
- 18 years old and above
- High school diploma or equivalent; further education or relevant certifications will be a plus.
- Candidates must be at least conversant in the English language.
- Strong active listening skills, patience, and empathy when dealing with customers.
Nice to have (Optional):
- Proven customer service experience, preferably in a call center or customer support environment.
Further details will be discussed during the interview. Apply now!
Job Type: Full-time
Salary: Up to Php28,00.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Overtime pay
- Quarterly bonus
- Yearly bonus
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Philippines |
| City | SM City Fairview |
| Full Address | SM Fairview Customer Service, 2nd Level Department Store, SM Fairview, Quezon City, Filipinas |
| Google Map | Google Map |
Job Application Information
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