Email and Chat Support Representative – Dayshift Jobs at Sapient Inc. in Antipolo, Rizal
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Sapient Inc. is currently seeking applicants for the position of Email and Chat Support Representative - Dayshift in the Antipolo area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Sapient Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Sapient Inc. |
| Position: | Email and Chat Support Representative - Dayshift |
| Region: | Antipolo - Rizal, Rizal |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 25.000 per Month |
| Job Type: | Full-time |
Job Description
Sapient is looking for dedicated Tech Support Representatives to join our team. This is for urgent hiring, submit your application now.
Key Responsibilities:
- Provide technical support to customers and resolve technical issues.
- Communicate technical information to customers clearly.
- Escalate technical issues to internal technical teams for resolution.
- Troubleshoot and resolve complex technical problems with customers and internal technical teams.
- Ensure timely resolution of technical issues and customer satisfaction.
- Maintain accurate records of technical issues and resolutions and provide reports to management.
Qualifications:
- High school diploma or equivalent required, with some college coursework in tech or related field preferred.
- Experience is not required.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced and dynamic environment.
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE.
Apply today!
Job Type: Full-time
Pay: Php20,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Performance bonus
- Yearly bonus
Education:
- Bachelor’s (Preferred)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Rizal |
| City | Antipolo |
| Google Map | Google Map |
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