Philippines Jobs

Email and Chat Support Representative – Dayshift Jobs at Sapient Inc. in Antipolo, Rizal

Sapient Inc. company logo
Published 12 months ago

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Sapient Inc. is currently seeking applicants for the position of Email and Chat Support Representative - Dayshift in the Antipolo area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient Inc.
Position:Email and Chat Support Representative - Dayshift
Region:Antipolo - Rizal, Rizal
Education:Confidential
Salary:PHP 20.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Sapient is looking for dedicated Tech Support Representatives to join our team. This is for urgent hiring, submit your application now.

Key Responsibilities:

  • Provide technical support to customers and resolve technical issues.
  • Communicate technical information to customers clearly.
  • Escalate technical issues to internal technical teams for resolution.
  • Troubleshoot and resolve complex technical problems with customers and internal technical teams.
  • Ensure timely resolution of technical issues and customer satisfaction.
  • Maintain accurate records of technical issues and resolutions and provide reports to management.

Qualifications:

  • High school diploma or equivalent required, with some college coursework in tech or related field preferred.
  • Experience is not required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making skills.
  • Ability to work in a fast-paced and dynamic environment.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE.

Apply today!

Job Type: Full-time

Pay: Php20,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor’s (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Rizal
City Antipolo
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Company Information

Sapient Inc.

Sapient Inc. is a multinational company headquartered in the Philippines. They specialize in providing digital marketing and technology services to businesses worldwide. With a team of highly skilled professionals, Sapient Inc. offers a range of solutions including web and mobile app development, e-commerce solutions, and digital strategy consulting. They are known for their innovative approach, delivering exceptional results to clients across industries. By leveraging their expertise in technology and digital marketing, Sapient Inc. helps businesses thrive in the digital era.