Philippines Jobs

Email Support CSR for Gaming Account Assist Jobs at SapientBPO – Valenzuela in Quezon City, Metro Manila

SapientBPO - Valenzuela company logo
Published 9 months ago

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SapientBPO - Valenzuela is currently accepting applications for the position of Email Support CSR for Gaming Account Assist in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SapientBPO - Valenzuela operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SapientBPO – Valenzuela
Position:Email Support CSR for Gaming Account Assist
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Sapient is looking for dedicated Call Center Agents to join our Gaming account. This is for urgent hiring, so submit your application now!

Responsibilities:

  • Provide customer support and assistance for gaming-related products or services
  • Troubleshoot technical issues related to gaming products or services
  • Handle customer inquiries and provide information about gaming products or services
  • Resolve customer complaints and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE.

Give us a ring, and let’s talk about how we can help you. Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

SapientBPO – Valenzuela

SapientBPO – Valenzuela is a renowned business process outsourcing (BPO) company located in the Philippines. With a strong focus on delivering exceptional services, SapientBPO – Valenzuela offers a wide range of outsourcing solutions to clients around the world. From customer support and technical helpdesk to data processing and back-office operations, their dedicated team of professionals ensures high-quality and efficient services. With their strategic location in Valenzuela, they provide cost-effective solutions without compromising on quality. SapientBPO – Valenzuela is committed to helping businesses achieve operational excellence through their reliable BPO services.