Email Support Representative (100% Non-Voice) Jobs at Verto Network Solutions in Pasig, Metro Manila
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Verto Network Solutions is currently seeking applicants for the position of Email Support Representative (100% Non-Voice) in the Pasig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Verto Network Solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Verto Network Solutions |
| Position: | Email Support Representative (100% Non-Voice) |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
- Willing to work on-site.
- Can start ASAP.
- 100% email support only, no calls, no chat.
- Provides prompt and efficient service to customers through email.
- Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.
- Works with multiple technology applications and features to resolve customer concern.
- Demonstrates the ability to recognize and identify system, process, and policy issues impacting our customer and drive business improvement initiatives.
- Maintains a positive and professional demeanor, always portraying the company in a positive light, and efficiently managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains excellent performance metrics such as quality, productivity, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels, including improvement suggestions.
- Perform duties as assigned.
Job Types: Full-time, Permanent
Pay: Php14,00.00 – Php17,00.00 per month
Benefits:
- Paid training
Schedule:
- 8-hour shift
- Night shift
Supplemental pay types:
- 13th month salary
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Verto Network Solutions, 32nd floor One San Miguel Building, corner, San Miguel Ave, Pasig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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