Enterprise Support Manager Jobs at Amazon Web Services Philippines Inc. – C70 in Taguig, Metro Manila
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Amazon Web Services Philippines Inc. - C70 is currently accepting applications for the position of Enterprise Support Manager in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Amazon Web Services Philippines Inc. - C70 operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Amazon Web Services Philippines Inc. – C70 |
| Position: | Enterprise Support Manager |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a highly motivated and experienced Enterprise Support Manager to join our team. As an Enterprise Support Manager, you will be responsible for overseeing and leading a team of support specialists in delivering exceptional customer service to enterprise clients.
Key Responsibilities:
- Manage and mentor a team of support specialists, providing guidance and support to ensure high-quality service delivery
- Collaborate with cross-functional teams to drive customer satisfaction and resolve complex issues
- Develop and implement support strategies to meet the unique needs of enterprise clients
- Create, review, and enhance support processes and procedures to optimize efficiency and effectiveness
- Monitor team performance and KPIs, identifying areas for improvement and implementing corrective actions
Requirements:
- At least 5 years of experience in a customer support management role, preferably in an enterprise environment
- Strong leadership and communication skills
- Excellent problem-solving and decision-making abilities
- Proficient in using CRM systems and support tools
- Ability to work effectively under pressure and meet tight deadlines
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | G3X4+M92 Amazon Shopping Philippines, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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