Philippines Jobs

Entry-level Customer Service Representative Jobs at BPO Caldwell – Eastwood in Manila, Metro Manila

BPO Caldwell - Eastwood company logo
Published 4 months ago

BPO Caldwell - Eastwood is currently accepting applications for the position of Entry-level Customer Service Representative in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

BPO Caldwell - Eastwood operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:BPO Caldwell – Eastwood
Position:Entry-level Customer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

BPO Caldwell – Eastwood

BPO Caldwell – Eastwood is a leading Business Process Outsourcing company located in the Philippines. Specializing in providing top-notch outsourcing services, they offer a wide range of solutions to clients worldwide. With a strategic location in Eastwood City, they boast state-of-the-art facilities and a highly skilled workforce to meet various business needs efficiently. Known for their commitment to excellence and client satisfaction, BPO Caldwell – Eastwood has established a strong reputation in the BPO industry as a trusted partner for delivering reliable and cost-effective outsourcing solutions.