Philippines Jobs

Entry-Level Online Shopping Chat Support Jobs at Sapient BPO – Call Center in Eastwood City, Metro Manila

Sapient BPO - Call Center company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sapient BPO - Call Center is currently accepting applications for the position of Entry-Level Online Shopping Chat Support in the Eastwood City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sapient BPO - Call Center operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sapient BPO – Call Center
Position:Entry-Level Online Shopping Chat Support
Region:Eastwood City - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are mass hiring for Call Center Agents as prior in our Metro sites.

The ideal candidate loves talking to people and proactively solving issues.

What can we offer?

  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Description:

  • Assist customers with setting up new accounts, managing existing accounts, and troubleshooting account-related issues.
  • Provide information about products, services, promotions, and assistance with navigating through the online shopping platform.
  • Resolve customer complaints, concerns, or escalations in a professional and timely manner.
  • Process orders, returns, refunds, and exchanges as per company policies and procedures.
  • Stay updated on product inventory, promotions, and policies to provide accurate information to customers.

We are also currently hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial
  • Telco Non Voice

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Eastwood City
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Job Application Information

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Company Information

Sapient BPO – Call Center

Sapient BPO is a leading call center company located in the Philippines. With a reputation for delivering exceptional customer service, Sapient BPO provides top-quality outsourcing solutions to businesses worldwide. They offer a wide range of services including customer support, technical support, sales, and back-office processes. Equipped with state-of-the-art technology and a highly skilled workforce, Sapient BPO ensures efficient and effective communication with customers, resulting in increased customer satisfaction and loyalty. With their commitment to excellence, Sapient BPO is the go-to partner for businesses seeking cost-effective and reliable call center solutions in the Philippines.