Escalation Specialist Jobs at Atome Financial in Makati, Metro Manila
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Atome Financial is currently accepting applications for the position of Escalation Specialist in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Atome Financial operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Atome Financial |
| Position: | Escalation Specialist |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
An Escalation Specialist is responsible for handling escalated customer inquiries and complaints in a timely and efficient manner. They act as a point of contact for customers who have unresolved issues and work towards finding effective solutions. The main duties include investigating issues, analyzing customer complaints, and providing appropriate resolutions. Strong communication skills are essential as Escalation Specialists interact with both customers and internal teams to facilitate problem resolution. Attention to detail and the ability to remain calm under pressure are highly valued qualities in this role.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Google Map | Google Map |
Job Application Information
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