Philippines Jobs

Escalation Team Leader Jobs at Western Union in Quezon City, Metro Manila

Western Union company logo
Published 9 months ago

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Western Union is currently seeking applicants for the position of Escalation Team Leader in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Western Union operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Western Union
Position:Escalation Team Leader
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a committed and skilled Escalation Team Leader to join our dynamic organization. In this pivotal role, you will manage the escalation process, ensuring that customer concerns are addressed with both effectiveness and efficiency.

The ideal candidate will demonstrate exceptional leadership skills, a comprehensive understanding of customer service protocols, and the ability to thrive under pressure. You will be tasked with training team members, monitoring their performance, and collaborating across departments to improve overall customer satisfaction.

If you are enthusiastic about delivering outstanding customer support and have a successful track record in team management, we encourage you to apply.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Quezon City
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Company Information

Western Union

Western Union is a well-known global financial services company operating in the Philippines. With a wide network of branches across the country, Western Union offers fast and reliable money transfer services to customers. The company plays a vital role in facilitating international transactions and remittances for individuals and businesses in the Philippines, contributing to the economy and providing convenient solutions for financial needs.