Philippines Jobs

Escalations Manager Jobs at Wells Fargo in Taguig, Metro Manila

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Published 8 months ago

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Company Wells Fargo is offering job opportunities for the position of Escalations Manager in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Wells Fargo operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Wells Fargo
Position:Escalations Manager
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

The Escalations Manager is responsible for managing and resolving customer complaints and issues that have been escalated to a higher level. This position requires strong problem-solving skills and the ability to handle stressful situations effectively.

The Escalations Manager will work closely with customer service teams to ensure that escalated cases are addressed in a timely and satisfactory manner. They will also be responsible for implementing measures to prevent future escalations and improve overall customer satisfaction.

If you have excellent communication skills, a customer-focused mindset, and the ability to lead and motivate a team, this role may be perfect for you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Taguig
Full Address Wells Fargo Center, 8 Campus Avenue, Taguig, Metro Manila, Philippines
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Company Information

Wells Fargo

Wells Fargo, a renowned American multinational financial services company, has established its presence in the Philippines. With a strong commitment to customer service excellence, Wells Fargo Philippines offers a broad range of banking and financial solutions. The company’s reputation for innovation, reliability, and ethical practices has made it a trusted partner for individuals and businesses. Leveraging state-of-the-art technology and a highly skilled workforce, Wells Fargo Philippines continues to deliver cutting-edge services that meet the evolving needs of its customers. With its focus on fostering financial growth and stability, Wells Fargo Philippines is a key player in the country’s banking sector.