ESL Teacher Jobs at Orbit in Pateros, Metro Manila

Orbit is currently seeking applicants for the position of ESL Teacher in the Pateros area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Orbit operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.

Responsibilities:

• Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
• Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
• Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.
• Escalate unresolved issues or complex inquiries to the appropriate department or supervisor for further investigation and resolution.
• Strive to achieve and exceed individual and team performance targets, such as call handling time, customer satisfaction ratings, and first-call resolution.
• Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

• Amenable to working onsite (office-based)
• Filipino Citizen, or hold relevant residence status
• 18 years old and above
• High school diploma or equivalent; further education or relevant certifications will be a plus
• Excellent verbal and written communication skills. Preferred language: English
• Strong active listening skills, patience, and empathy when dealing with customers

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php19,00.00 – Php32,00.00 per month

Benefits:

• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8-hour shift
• Monday to Friday

Supplemental pay types:

• 13th-month salary
• Bonus pay
• Commission pay
• Overtime pay

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address