Executive Assistant / Service Delivery – Fully WFH Jobs at Scalable OS in Manila, Metro Manila
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Scalable OS is currently accepting applications for the position of Executive Assistant / Service Delivery - Fully WFH in the Manila area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Scalable OS operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Scalable OS |
| Position: | Executive Assistant / Service Delivery - Fully WFH |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 50.000 - PHP 60.000 per Month |
| Job Type: | Full-time |
Job Description
Summary
- Review and prioritize service requests based on common logic, including business impact, affected users, time sensitivity, and importance.
- Write summaries of technical topics in a non-technical, understandable way.
- Utilize the phone for scheduling, providing updates, and leaving voicemails.
- Proactive client communication by clarifying request specifics via phone calls.
- Handle real-time client frustration escalation professionally.
- Coordinate cross-functional scheduling with the project team through Project Managers.
Requirements
- 2+ years of experience in customer service or communications
- 1+ years of user-level technology experience with Microsoft Office, Windows 10/11, and MacOS
- Demonstrated client-facing email writing skills
- Demonstrated phone communication experience
- Experience with Kesaya, Autotask, and BrightGauge is a plus
Benefits
- Long-term work-from-home arrangement
- Permanent night shift schedule
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | 37/F, Scalable OS, LKG Tower, 6801 Ayala Ave, Makati, 1226 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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