Experienced Tech Support Specialist – Remote Job (Quezon City Hires) Jobs at Gravity Systems, Inc. in Quezon City, Metro Manila
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Company Gravity Systems, Inc. is offering job opportunities for the position of Experienced Tech Support Specialist - Remote Job (Quezon City Hires) in the Quezon City area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Gravity Systems, Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Gravity Systems, Inc. |
| Position: | Experienced Tech Support Specialist - Remote Job (Quezon City Hires) |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking an experienced Tech Support Specialist to join our remote team at Quezon City Hires. As a Tech Support Specialist, you will be responsible for providing technical assistance and support to customers via phone, email, and chat. Your main objective will be to ensure customer satisfaction by resolving technical issues and providing solutions.
To be successful in this role, you should have a solid understanding of computer systems, networks, and software. You must also possess excellent communication skills and the ability to explain technical concepts to non-technical individuals. Previous experience in a tech support role is required.
Responsibilities:
- Provide technical assistance and support to customers
- Troubleshoot and resolve technical issues
- Guide customers through the troubleshooting process
- Escalate complex issues to senior technicians if needed
- Document all customer interactions and resolutions
Requirements:
- Proven experience in a tech support role
- Excellent knowledge of computer systems and networks
- Familiarity with remote support tools
- Strong problem-solving and communication skills
- Ability to work independently and in a team
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Gravity, CMO Bldg, #1081 Epifanio de los Santos Ave, Balintawak, Quezon City, 1106 Metro Manila, Filipinas |
| Google Map | Google Map |
Job Application Information
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