F502 FT Technical Support Jobs at LTVplus in Makati, Metro Manila
LTVplus is currently seeking applicants for the position of F502 FT Technical Support in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
LTVplus operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | LTVplus |
| Position: | F502 FT Technical Support |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Requirements
- Be able to work a flexible schedule
- Experience in customer service and technical support
- Is attentive and well-spoken- have a neutral accent
- Tier 1 Technical proficiency (preferably familiar with name and password management)
- Proficient in Windows Environment, networks, and servers
- Knowledge of Microsoft Products (Windows Server 2012 – 2019, Windows 10, Azure, Office 365, Etc…), CISCO Meraki, MS Teams (phone system), and Salesforce (Email/ticket management)
- Familiarity with tools such as AutoTask, IT Glue, Datto RMM
Responsibilities
- Adhere to SOP
- Answer phone calls and respond to email requests for support services
- Perform level 1 maintenance tasks for computers and servers and escalate complex issues
- Provide password maintenance – resets, rebooting, and network outages
- Coordinate technical solutions with 3rd party applications used by hotels
Working conditions
**JOB FIT (Required)**
- Must be available to work flexible hours, including evenings, weekends, and holidays
- Must have a personal computer with a stable internet connection
- Flexibility to work overtime on short notice as requested by the management team
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Unit 1602, Limitless Tech Solutions, 139 Corporate Center, Salcedo Village, 139 Valero, Makati, Philippines |
| Google Map | Google Map |
Job Application Information
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