Philippines Jobs

Field Technical Support Jobs at Strategic Networks, Inc. in Muntinlupa, Metro Manila

Strategic Networks, Inc. company logo
Published 9 months ago

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Strategic Networks, Inc. is currently seeking applicants for the position of Field Technical Support in the Muntinlupa area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Strategic Networks, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Strategic Networks, Inc.
Position:Field Technical Support
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Qualifications:

  • Graduate of any computer course
  • Located in Muntinlupa or Sucat, Paranaque
  • Fresh graduates welcome
  • Preferably with own motorcycle
  • Willing to do field works

Job Description:

  • Provide end-user assistance with focus on client satisfaction and technical excellence
  • Manage, maintain, and provide technical support for hardware and software issues
  • Coordinate with senior technical support for critical issues
  • Set up new user accounts and profiles
  • Resolve incidents within agreed service levels
  • Perform root cause analysis and technical reports
  • Deliver quality and productivity reports
  • Ensure customer satisfaction and maintain professional relationships

Job Type: Permanent

Salary: Php17,00.00 per month

Schedule:

  • Shift system

Experience:

  • Technical Support: 1 year (Preferred)

Language:

  • English (Preferred)

Location:

  • Muntinlupa City (Required)
  • Muntinlupa City: Relocate before starting work (Required)

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Muntinlupa
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Company Information

Strategic Networks, Inc.

Strategic Networks, Inc. (SNI) is a leading telecommunications company based in the Philippines. With a strong focus on driving connectivity and innovation, SNI provides cutting-edge solutions for both businesses and individuals. Through its extensive network infrastructure, SNI offers reliable high-speed internet and advanced telecommunication services nationwide. SNI’s commitment to delivering quality connectivity has made it a preferred choice for businesses seeking efficient communication solutions. As a pioneer in the industry, SNI continues to play a crucial role in expanding digital connectivity and enabling technological advancements in the Philippines.