Philippines Jobs

Floor support Jobs at Bill Gosling Outsourcing in Manila, Metro Manila

Bill Gosling Outsourcing company logo
Published 6 months ago

Bill Gosling Outsourcing is thrilled to announce job openings for the position of Floor support in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Bill Gosling Outsourcing, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Bill Gosling Outsourcing.

Job Information

Company:Bill Gosling Outsourcing
Position:Floor support
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started.
The Floor Support acts as a subject matter expert in various processes related to customer interactions. Responsibilities include promptly responding to customer inquiries over the phone, providing efficient support, and ensuring resolution of customer issues.
  • Assist team members by answering questions and providing support on customer transactions.
  • Handle escalated Supervisor calls and evaluate call recordings.
  • Support team members with report distribution and other correspondence.
  • Be a flexible team player, invest additional time when necessary, and champion company core values to motivate employees.
  • Other duties as assigned.
Education
Minimum requirements:
  • North America – High School Diploma or equivalent
  • Philippines – 2 years post-secondary or equivalent
  • Costa Rica – No minimum requirement
  • United Kingdom – No minimum requirement
  • Trinidad & Tobago – Minimum 3 CSEC passes

English proficiency is compulsory in all locations.

Experience
Previous experience in an Agent role required.
Certificates/Licenses
Must be licensed with appropriate collection/trace licenses if required.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Bill Gosling Outsourcing (AIC), 16F Three World Square, Upper McKinley Road, Fort Bonifacio, Taguig, 1634 Metro Manila, Philippines
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Company Information

Bill Gosling Outsourcing

Bill Gosling Outsourcing is a leading business process outsourcing company based in the Philippines. With a team of highly skilled professionals, they provide exceptional customer service, financial services, and accounts receivable management solutions to clients worldwide. With extensive experience and state-of-the-art technology, they ensure optimized processes and improved customer experience. Committed to delivering measurable results and driving growth for their clients, Bill Gosling Outsourcing is a trusted partner in the outsourcing industry.