Philippines Jobs

Fortinet Helpdesk Jobs at Insoft Philippines in Cavite City, Cavite

Insoft Philippines company logo
Published 5 months ago

Insoft Philippines is currently seeking applicants for the position of Fortinet Helpdesk in the Cavite City area. The available job type for this position is Part-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Insoft Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Insoft Philippines
Position:Fortinet Helpdesk
Region:Cavite, Cavite City - Cavite
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Part-time

Job Description

Key Responsibilities:

  • Receives, documents, studies, and resolves trouble tickets from Tier 1.
  • Aligns self with set processes when resolving trouble tickets.
  • Escalates tickets that cannot be resolved to the proper tier or department.
  • Documents important details like ticket drivers.

Minimum Requirements:

  • An NSE4 certification.
  • Minimum of 3 years experience as a Fortinet helpdesk/NOC/TAC.
  • Amenable to work part-time, 10-20 hours per week.

Job Type: Part-time

Pay: Php580.00 – Php1,160.00 per hour

Expected hours: 10 – 20 per week

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Cavite
City Cavite City
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Company Information

Insoft Philippines

Insoft Philippines is a dynamic tech company based in the Philippines, renowned for its innovative software solutions and cutting-edge technology services. With a strong emphasis on creativity and quality, Insoft Philippines caters to a diverse range of clients, delivering customized and efficient digital solutions. The company’s commitment to excellence and continuous improvement has positioned it as a leader in the technology industry in the Philippines, setting new standards for software development and tech services.