Philippines Jobs

Fraud Analyst / Representative Jobs at William Hill in Manila, Metro Manila

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Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

William Hill is currently accepting applications for the position of Fraud Analyst / Representative in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

William Hill operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:William Hill
Position:Fraud Analyst / Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Your role in the team

The Fraud Analyst is responsible for identifying and investigating incidents of actual and suspected fraudulent activity leading to the abuse of William Hill.

Main Duties and Responsibilities:

Fraud Detection and Risk Analysis

  • Uses in-house and third-party tools to detect potential fraud across all relevant William Hill platforms
  • Makes accurate, well-informed risk analysis of customer behavior
  • Takes appropriate follow-up action on customer accounts following risk analysis and company procedures

Productivity, Quality, and Compliance

  • Meets the department’s expected levels of productivity and quality Key Performance Indicators
  • Ensures regulatory compliance by following all appropriate processes

Feedback Cycle

  • Provides ongoing feedback and raises problems based on day-to-day experiences for continuous improvement
  • Shares feedback and fraudulent activities from all sources to contribute to the team’s fraud and risk knowledge base

REQUIREMENTS:

  • Keen attention to details, analytical, and proactive
  • Knowledgeable in MS Office Applications
  • Can effectively interact within all levels of the organization
  • Excellent verbal and written communication skills
  • Exhibits initiative, pro-active traits, professionalism, and willingness to learn
  • Sound decision-making skills
  • Bachelor’s degree is a plus
  • Risk and Fraud experience is an advantage
  • Amenable to work on a shifting schedule

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address WHG Customer Services Philippines Inc., 11th floor Aseana 3 Building, President Diosdado Macapagal Boulevard, corner Aseana Ave, Aseana City, Parañaque, Philippines
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Company Information

William Hill

William Hill is a renowned UK-based gambling company that has expanded its operations to the Philippines. With a strong presence in the country’s gambling industry, William Hill offers a wide range of betting services, including sports betting, casino games, and online poker. They have established themselves as a trusted and reliable brand, providing a secure and enjoyable gambling experience to customers in the Philippines. With their competitive odds, diverse betting options, and user-friendly platform, William Hill continues to be a preferred choice for Filipino gamblers.