Philippines Jobs

Front Office Agent Jobs at Marriott International, Inc in Mabalacat, Pampanga

Marriott International, Inc company logo
Published 11 months ago

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Marriott International, Inc is currently accepting applications for the position of Front Office Agent in the Mabalacat area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Marriott International, Inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Marriott International, Inc
Position:Front Office Agent
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

A Front Office Agent is responsible for providing exceptional customer service to guests and ensuring a smooth check-in and check-out process. As the first point of contact, you will greet guests, answer inquiries, and handle any issues that may arise during their stay.

Key responsibilities:

  • Welcome guests and efficiently complete all check-in and check-out procedures.
  • Handle cash and credit card transactions accurately and promptly.
  • Respond to guest inquiries and provide information about hotel facilities and local attractions.
  • Coordinate with other hotel departments to ensure guest satisfaction.
  • Assist in resolving guest complaints or concerns in a professional and timely manner.

Requirements:

  • High school diploma or equivalent.
  • Prior experience in a customer service or hospitality role is preferred.
  • Excellent communication and interpersonal skills.
  • Proficient in using computer systems and hotel software.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Pampanga
City Mabalacat
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Company Information

Marriott International, Inc

Marriott International, Inc is a renowned global hospitality company that operates in the Philippines. With a commitment to providing exceptional experiences for guests, Marriott offers a diverse portfolio of hotels and resorts, catering to both business and leisure travelers. With their extensive presence in the Philippines, Marriott provides top-notch service, luxurious accommodations, and world-class amenities. From the bustling city of Manila to the pristine beaches of Boracay, guests can experience the warmth of Filipino hospitality coupled with the renowned standards of Marriott excellence.