Front Office Associate Jobs at WILLMAN SUMMITS MANAGEMENT MANPOWER SERVICES in Davao City, Davao del Sur

WILLMAN SUMMITS MANAGEMENT MANPOWER SERVICES is thrilled to announce job openings for the position of Front Office Associate in the Davao City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At WILLMAN SUMMITS MANAGEMENT MANPOWER SERVICES, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with WILLMAN SUMMITS MANAGEMENT MANPOWER SERVICES.

Job Information

Job Description

Position Summary: The Hotel Front Office Associate is responsible for providing excellent customer service to guests, ensuring a smooth and efficient check-in and check-out process, managing reservations, and addressing any guest inquiries or concerns. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Guest Services:
  • Greet guests warmly upon arrival and departure.
  • Assist with check-in and check-out procedures efficiently.
  • Provide information about the hotel, available rooms, rates, and amenities.
  • Address and resolve guest complaints and concerns promptly.
  • Offer concierge services such as recommending local attractions and arranging transportation.
• Reservations Management:
  • Handle phone and online reservations, cancellations, and modifications.
  • Confirm reservations and update the reservation system accordingly.
  • Manage room inventory and allocate rooms based on guest preferences and availability.
• Financial Transactions:
  • Process payments, including room charges, incidental expenses, and deposits.
  • Balance cash drawers and ensure accurate financial reporting.
  • Prepare and provide guest invoices upon check-out.
• Administrative Duties:
  • Maintain accurate and up-to-date guest records and documentation.
  • Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests.
  • Monitor and respond to emails and other forms of communication promptly.
• Team Collaboration:
  • Work closely with other front office staff to ensure smooth operations.
  • Communicate effectively with other departments to fulfill guest requests and resolve issues.
  • Participate in team meetings and training sessions as required.

Job Type: Full-time

Pay: Php12,00.00 – Php13,00.00 per month

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime

Experience:

• Administrative Assistant: 1 year (Preferred)

Language:

• English (Preferred)

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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