Philippines Jobs

Front Office Manager Jobs at Astoria Hotels & Resorts in Pasig, Metro Manila

Astoria Hotels & Resorts company logo
Published 10 months ago

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Astoria Hotels & Resorts is currently accepting applications for the position of Front Office Manager in the Pasig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Astoria Hotels & Resorts operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Astoria Hotels & Resorts
Position:Front Office Manager
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

The Front Office Manager is responsible for overseeing all front office operations, ensuring the smooth and efficient running of the reception area.

Key responsibilities include:

  • Managing a team of receptionists and ensuring they deliver excellent customer service.
  • Handling guest complaints and resolving any issues promptly.
  • Coordinating with other departments to ensure guest needs are met.
  • Managing room reservations and ensuring accurate billing.
  • Maintaining high standards of cleanliness and organization at the front desk.

Requirements:

  • Previous experience in a similar role.
  • Strong leadership and communication skills.
  • Exceptional customer service skills.
  • Ability to remain calm under pressure.
  • Proficiency in hotel management software.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address Astoria Plaza, 15 Escriva Dr, Ortigas Business District, Pasig, 1600 Metro Manila, Philippines
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Company Information

Astoria Hotels & Resorts

Astoria Hotels & Resorts is a renowned chain of luxury hotels in the Philippines. With a commitment to exceptional service and top-notch facilities, Astoria Hotels & Resorts offers a memorable stay for both business and leisure travelers. Whether you’re looking to unwind on the stunning sandy beaches of Boracay, explore the vibrant city life of Manila, or indulge in the breathtaking natural beauty of Palawan, Astoria Hotels & Resorts has a variety of properties located in prime destinations across the Philippines. From elegant rooms and suites to world-class dining and spa experiences, Astoria Hotels & Resorts ensures a truly unforgettable stay.