Full-Time Technical Support Jobs at LTVplus in Makati, Metro Manila
Company LTVplus is offering job opportunities for the position of Full-Time Technical Support in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
LTVplus operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | LTVplus |
| Position: | Full-Time Technical Support |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.
We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.
Requirements
- SaaS and DaaS technical support experience (specific to email and website marketers)
- Knowledge in Email Marketing Basics Experience in using Jira HTML understanding
- Working/editing comfortably with Excel/CSV or other data files required
- Problem-solving, analytical, detail-oriented, both inductive and deductive reasoning
- Natural aptitude for following listed protocols prior to escalation
- Eager to learn, ability to ask great/targeted questions to collect further and comprehensive details
- Proactive initiative on multiple product features
- Strong typing skills, strong English grammar required
- Comfortable with Google Translate
Responsibilities
Tier 1/2 support addressing email notifications, account investigation and answering in guiding product usage via chat and emails
Nice to have
- Knowledge with Front, ReAamze, MadMimi, KONA, Live Engage, GoDaddy CRM, Billing CRM, Connections CRM, Slack
- Compliance and/or fraud background
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Unit 1602, Limitless Tech Solutions, 139 Corporate Center, Salcedo Village, 139 Valero, Makati, Philippines |
| Google Map | Google Map |
Job Application Information
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