Philippines Jobs

Gaming Technical Support Specialist Jobs at Sapient BPO Careers in Navotas, Metro Manila

Sapient BPO Careers company logo
Published 6 months ago

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Sapient BPO Careers is currently accepting applications for the position of Gaming Technical Support Specialist in the Navotas area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sapient BPO Careers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sapient BPO Careers
Position:Gaming Technical Support Specialist
Region:Metro Manila, Navotas - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

This role involves managing customer inquiries, resolving account-related issues, and ensuring an enjoyable gaming experience for users.

Job Responsibilities:

  • Assist customers in setting up new accounts, managing existing accounts, and troubleshooting account-related problems.
  • Escalate complex technical issues to the appropriate support teams for resolution.
  • Document and maintain accurate records of customer interactions, issues, and resolutions in the system database.
  • Maintain a positive and professional attitude while delivering high-quality customer service.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

** THIS IS FOR AN ONSITE WORK SET UP **

Job Types: Full-time, New-Grad

Pay: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Navotas
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO Careers

Sapient BPO Careers is a leading business process outsourcing company in the Philippines offering a wide range of services including customer support, technical assistance, and back-office operations. With a strong focus on innovation and client satisfaction, Sapient BPO Careers prides itself on providing high-quality outsourcing solutions to global clients. Operating in key cities in the Philippines, the company is known for its professional work culture, career development opportunities, and commitment to excellence in the BPO industry.