Philippines Jobs

Global E-commerce – Service Resolution SME Lead Jobs at ByteDance in Taguig, Metro Manila

ByteDance company logo
Published 5 months ago

ByteDance is thrilled to announce job openings for the position of Global E-commerce - Service Resolution SME Lead in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At ByteDance, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ByteDance.

Job Information

Company:ByteDance
Position:Global E-commerce - Service Resolution SME Lead
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As the Global E-commerce – Service Resolution SME Lead, you will be responsible for managing and leading a team to provide top-notch resolution services to customers across various regions. Your role will involve analyzing customer service operations, identifying areas for improvement, and implementing strategies to enhance customer satisfaction.

You will collaborate with cross-functional teams to develop and optimize service processes, ensure compliance with service level agreements, and drive continuous improvement initiatives. The ideal candidate should have a strong background in e-commerce, exceptional leadership skills, and a passion for delivering excellent customer service.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address The Banana Gaming Solutions, The Enterprise Centre, 6766 Dela Rosa Street, Legazpi Village, Makati, 1229 Metro Manila, Philippines
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Company Information

ByteDance

ByteDance, a leading technology company, has expanded its operations to the Philippines. With a strong presence in the country, ByteDance aims to provide innovative technology solutions and services tailored to the local market. The company is committed to fostering technological advancements and collaborations in the Philippines, contributing to the growth of the digital ecosystem. ByteDance’s presence in the Philippines signifies its dedication to supporting digital transformation and driving economic development in the region.