Philippines Jobs

Head of Customer Service Jobs at Sephora in Manila, Metro Manila

Sephora company logo
Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sephora is thrilled to announce job openings for the position of Head of Customer Service in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sephora, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sephora.

Job Information

Company:Sephora
Position:Head of Customer Service
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly experienced and dedicated individual to join our team as the Head of Customer Service. As the Head of Customer Service, you will be responsible for leading and managing a team of customer service representatives, ensuring the highest level of customer satisfaction.

Your responsibilities will include developing and implementing customer service strategies, training and coaching staff, and resolving escalated customer issues. Additionally, you will be accountable for analyzing customer feedback and implementing improvements to enhance the overall customer experience.

To be successful in this role, you must possess excellent leadership skills, a deep understanding of customer service principles, and a proven track record in managing a successful customer service team. Strong communication and problem-solving abilities are also essential.

If you are a results-driven individual with a passion for delivering exceptional customer service, we invite you to submit your CV and cover letter to [email address] by [application deadline]. Join our team and help us continue to provide the highest level of customer satisfaction.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address SEPHORA, 1901 Northwest Expy #2032A, Oklahoma City, OK 73118
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Company Information

Sephora

Sephora has established itself as a renowned beauty retailer in the Philippines, offering an extensive range of cosmetic products and exceptional customer service. With a commitment to inclusivity, Sephora embraces diversity by providing a platform for both well-established and emerging beauty brands. Their stores, strategically located in major cities, offer a luxurious shopping experience where customers can explore the latest trends and receive expert advice from their knowledgeable beauty advisors. Sephora Philippines continues to empower individuals to express their unique beauty through their vast selection of makeup, skincare, and fragrance products.