Philippines Jobs

Healthcare Customer Service Representative Jobs at FGC+ in Davao City, Davao del Sur

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Published 12 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

FGC+ is currently accepting applications for the position of Healthcare Customer Service Representative in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

FGC+ operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:FGC+
Position:Healthcare Customer Service Representative
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Job Type:Full-time

Job Description

We are hiring Healthcare Customer Service Representatives to join our team at FGC+.

Job Responsibilities:

  • Accurately answer questions from patients regarding their account, in a timely manner while providing exceptional customer service and adhering to strict patient privacy rules and guidelines.
  • Processing credit card transactions, making outbound courtesy calls to patients to obtain outstanding payments, and assisting patients with other insurance and payment-related requests.

Qualifications:

  • Healthcare insurance background is preferred.
  • At least 1 year of extensive BPO experience, especially those with Inbound Billing Background.
  • Excellent communication skills, both verbal and written.

PERKS & BENEFITS

  • Weekends Off, steady shifts
  • Very Competitive Pay Package
  • Comprehensive HMO
  • 25 company leave credits per year
  • Monthly attendance incentives

Job Types:

  • Night-shift; on-site in a BPO setting

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Night shift

Supplemental Pay Types:

  • 13th-month salary
  • Overtime pay

Experience:

  • BPO: 1 year (Required)
  • Healthcare Account in BPO: 1 year (Required)

Ability to Commute:

  • Davao City (Required)

Ability to Relocate:

  • Davao City: Relocate before starting work (Required)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Davao del Sur
City Davao City
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Company Information

FGC+

FGC+ is a pioneering company based in the Philippines that specializes in providing digital solutions to empower businesses. With a diverse range of services including web development, digital marketing, and e-commerce solutions, FGC+ helps local businesses navigate the digital landscape and reach new heights. Their team of skilled professionals combines innovation and industry expertise to deliver effective strategies tailored to each client’s specific needs. FGC+ is committed to driving growth and success for Filipino businesses by harnessing the power of the digital world.