Helpdesk Associate Jobs at Support Services Group in Makati, Metro Manila
Company Support Services Group is offering job opportunities for the position of Helpdesk Associate in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Support Services Group operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Support Services Group |
| Position: | Helpdesk Associate |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 26.000 per Month |
| Job Type: | Full-time |
Job Description
Support Services Group is seeking a customer service-oriented Helpdesk Associate to deliver efficient technical support to our users. You will be the front line of our company, resolving basic technical issues and ensuring customer satisfaction.
Responsibilities include:
- Providing first-level contact and solutions for customer issues.
- Escalating unresolved queries to advanced support.
- Tracking problems and generating activity reports.
- Walking customers through problem-solving processes.
Requirements: Proven help desk experience, proficiency in English, and a BS degree in IT or Computer Science.
Job Type: Full-time. Pay: Php20,00.00 – Php26,00.00/month.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Support Services Group (SSG), The Peak Tower, Salcedo Village, 107 L.P. Leviste Street, Makati, 1227 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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