Helpdesk Level 2 and 3 Jobs at Hammerjack in Makati, Metro Manila
Hammerjack is currently accepting applications for the position of Helpdesk Level 2 and 3 in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Hammerjack operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Hammerjack |
| Position: | Helpdesk Level 2 and 3 |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Helpdesk Level 2 and 3 professional, you will be responsible for providing advanced technical support and troubleshooting to resolve complex IT issues. Your role will involve assisting end-users with software and hardware problems, responding to IT tickets in a timely manner, and escalating issues to higher-level support teams when necessary.
Key responsibilities include analyzing technical problems, documenting solutions, and maintaining accurate records of all support activities. Strong communication skills and the ability to work well under pressure are essential for success in this role.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Hammerjack, 10 Jupiter, Makati, 1209 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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