Philippines Jobs

Helpdesk Specialist Jobs at Maxicare Healthcare in Makati, Metro Manila

Maxicare Healthcare company logo
Published 9 months ago

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Maxicare Healthcare is thrilled to announce job openings for the position of Helpdesk Specialist in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Maxicare Healthcare, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Maxicare Healthcare.

Job Information

Company:Maxicare Healthcare
Position:Helpdesk Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Position: Helpdesk Specialist

Company: Maxicare Healthcare

Level: Rank and File

Leadership Responsibility: NA

Reporting Line: Helpdesk Supervisor

Position Accountability Statement:

  • Accurate implementation of members’ healthcare benefit policies at the assigned Helpdesks
  • Focus on utilization management and superior customer services

Broad Responsibility Highlights:

  • Ensure understanding of KRA targets and metrics
  • Manage LOA processing
  • Conduct training for new CCRs
  • Update system files on doctors’ schedules and rates
  • Assist VIP Members and refer members to appropriate facilities

Desired Skills and Competencies

  • Customer-centric
  • Results-focused
  • Collaboration
  • Innovation
  • Communication

Professional Qualification:

Preferably, a graduate of 4-5 year medical-allied degree

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Maxicare Primary Care Clinic - Ayala North Exchange Makati, 2/F The Shops, Ayala North Exchange Ayala Ave. Cor Amorsolo and, Salcedo, Makati, 1229 Metro Manila, Philippines
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Company Information

Maxicare Healthcare

Maxicare Healthcare is a renowned healthcare company in the Philippines, committed to providing quality medical services to individuals and organizations. With a wide network of hospitals, clinics, and healthcare professionals, Maxicare offers comprehensive health plans that cater to different needs and budgets. Their services include preventive care, hospitalization, outpatient treatments, and wellness programs. Maxicare’s focus on innovation and customer satisfaction has made it a trusted choice for millions, ensuring that healthcare is accessible and reliable for all.